Privacy Policy
This Privacy Policy describes how TerraTech AI Systems Pty Ltd ("TerraTech", "we", "us", or "our") collects, uses, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Submit an enquiry or book a discovery call via our website forms
- Request a Marketing Intelligence Report
- Engage us to provide AI automation services for your business
- Communicate with us by email, phone, or chat
This information may include your name, email address, phone number, business name, website URL, and details about your business operations.
2. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide the services you have requested
- Generate and deliver Marketing Intelligence Reports
- Configure, manage, and maintain AI systems on your behalf
- Send you relevant information about our services where you have consented
- Comply with legal obligations
3. Disclosure of Personal Information
We do not sell your personal information. We may share information with trusted third-party service providers (such as email delivery platforms and AI infrastructure providers) solely to deliver our services. These providers are bound by confidentiality and data protection obligations.
We may disclose personal information if required to do so by law or in response to valid legal process.
4. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our systems use industry-standard encryption in transit and at rest.
5. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate. To make a request, contact us at ajbhatti@terratech-ai.com.
6. Complaints
If you believe we have mishandled your personal information, please contact us in the first instance. If your concern is not resolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
7. Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors interact with our site. This data is aggregated and does not identify individuals. You can disable cookies in your browser settings.
8. Changes to This Policy
We may update this policy from time to time. The current version is always available at this URL. Continued use of our services after any update constitutes acceptance of the revised policy.
9. Contact Us
For privacy enquiries, please contact:
TerraTech AI Systems Pty Ltd
Level 1, 123 Example St, Sydney NSW 2000
ABN 00 000 000 000
ajbhatti@terratech-ai.com