Never Miss a Patient Enquiry —
Even After Hours
GPs, dentists, physiotherapists, and specialists lose dozens of bookings every week to missed calls, voicemails, and after-hours gaps. TerraTech's AI systems handle every call, every booking request, and every patient message — automatically.
Sound Familiar?
A patient calls to book an appointment. Your receptionist is with another patient. The call goes to voicemail. The patient calls the practice down the road.
This happens dozens of times a day in every small medical practice in Pakistan. Staff spend 30–40% of their time on administrative scheduling — not on patient care. After-hours calls go unanswered entirely. No-shows cost practices thousands in lost chair time each month.
Missed Calls During Consultations
Every time your receptionist is with a patient, your phone rings and goes unanswered. Each one is a potential booking lost — and most patients don't leave voicemails. They call someone else.
After-Hours Gaps
Patients don't enquire only during business hours. Every call after 5:30pm or on a weekend goes unanswered — and most don't leave voicemails. That's a full 16 hours every weekday, plus Saturday and Sunday, where your practice is unreachable.
No-Shows & Last-Minute Cancellations
Without automated reminders, no-shows cost your practice thousands in empty chair time every month. Manual follow-up calls just add more admin load on staff who are already stretched.
How TerraTech Solves It
Two AI systems working together — one handles your website and messages, one handles your phones. Both run 24/7, and both are configured specifically for your practice.
AI Chatbot — On Your Website and WhatsApp
- Answers patient enquiries about services, fees, and health insurance eligibility — 24/7
- Books new patient appointments and follow-ups directly through chat
- Sends appointment confirmations and 24-hour reminders via WhatsApp or email
- Handles reschedule and cancellation requests automatically
- Fills vacant slots from a waitlist — no manual coordination required
- Captures patient intake information before the appointment
Voice AI Receptionist — Every Call Answered
- Answers every call professionally — including evenings, weekends, and public holidays
- Books, reschedules, and cancels appointments by voice in under 2 minutes
- Sends SMS confirmation immediately after every call
- Handles the top patient questions: parking, referrals, billing, scripts, wait times
- Routes genuine emergencies to on-call staff — everything routine is handled automatically
- Works alongside your existing phone system — no hardware changes needed
Crescent Medical Centre, Lahore
Crescent Medical Centre is a busy family clinic in Gulberg, Lahore. Two admin staff were handling phones, patient check-ins, and insurance queries simultaneously. Calls during peak hours went to voicemail. After closing time, nothing was answered.
After implementing TerraTech's AI Reception Bundle:
- ✓Voice AI handles all after-hours calls — booking appointments, answering billing questions, sending confirmations
- ✓Chatbot on website and WhatsApp handles new patient enquiries and reschedule requests without any staff involvement
- ✓No-show rate dropped as automated reminders replaced manual follow-up calls
- ✓The two admin staff shifted their time to patient experience and insurance processing
"The after-hours calls alone made this worth it. Patients now book at 10pm on a weekend and get a confirmation immediately. Our front desk finally has breathing room."
— Dr. Amna Raza, Practice Manager, Crescent Medical Centre
Illustrative case study — representative of typical outcomes for practices of this type.
What You Get
Two plan tiers. Everything included. Zero setup fee. No minimum contract.
Starter
AI Chatbot + Voice AI Receptionist
Zero setup fee · No minimum contract
- AI Chatbot (website & WhatsApp)
- Voice AI Receptionist — 24/7
- Booking, rescheduling & cancellation handling
- Automated SMS/email confirmations and reminders
- After-hours and weekend coverage
- Waitlist management
- Configured for your practice by TerraTech
Full Stack
Everything in Starter + AI-Powered Website
Zero setup fee · No minimum contract
- Everything in Starter, plus:
- AI-powered website built to your brand
- Integrated chatbot and lead capture from launch
- Designed to convert patients, not just inform
- Built for speed, mobile, and search visibility
- Ongoing maintenance by TerraTech